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FAQS

What is your return policy?

Golden Cheri watches are returnable within a 30-day period. See our Return & Exchange Policy for more information.

What type of movement is used?

Most Golden Cheri timepieces use a Japanese quartz movement. Please refer to the product details page for more information.

Is my watch waterproof?

Golden Cheri timepieces are 3ATM water resistant, making them rain/splash resistant but not suitable for direct water exposure or submersion. It is advised to remove your watch before bathing, swimming, or prolonged water exposure.

Can I wash my watchband?

Leather Straps: We don't recommend you wash your leather wristband with water to prevent irreversible damage. It's better to seek professional cleaning services from a local watch repair shop or watch retailer.

Link Straps: Considering the delicate material, the best method for cleaning stainless steel link watch straps is by utilizing a gentle, clean brush.

Mesh Straps: After taking off the watch from the wristband, carefully scrub the mesh strap with a water and soap mix, utilizing a toothbrush or similar tool to clean between the spaces in the watch band.

How can I contact you?

Please write us email anytime at: contact@goldencheri.com